Arc Stack

Arc Stack Messenger

Live chat and a shared inbox built for ecommerce

Meet shoppers on your site, pull every conversation into one queue, and ship faster replies with your team — without duct-taping five tools together.

No credit card required · Works alongside Arc Stack pricing plans

Everything you need to support and sell in chat

Messenger is the customer engagement layer: capture demand on your site, keep history in one place, and measure how your team performs.

On-brand chat widget

Drop the widget on your storefront. Visitors get answers without leaving the page they are shopping.

One inbox for every channel

Email, chat, and connected channels land in a single queue. Assign, tag, and resolve without tab overload.

Built for teams

Shared visibility, handoffs, and saved replies so anyone on shift can pick up the thread with context.

AI drafts, human send

Generate a first reply from the conversation. Your team edits, approves, and sends in seconds.

Routing and automation

Rules for assignment, tags, and priorities so urgent tickets surface first and nothing sits unanswered.

CSAT and performance

See response times, volume, and customer satisfaction so you can coach the team and fix bottlenecks.

Plays nicely with your storefront

Connect Shopify and the channels your customers already use. One inbox means fewer missed messages and faster resolution when something goes wrong with an order.

Shopify

More integrations in docs — Gmail, Meta, ShipStation, and others.

Simple pricing that scales with seats

Messenger is included in Arc Stack plans. Compare tiers and find the fit for your team size.

View pricing

Launch, sell, and scale without the chaos.

Join ecommerce businesses using Arc Stack to run their operations smarter.