Everything your ecommerce business needs to grow
Arc Stack gives ecommerce businesses the software to launch faster, serve customers better, and operate with confidence. All in one place.
No credit card required
Haven't received my order yet
Order #4521 tracking issue
When does shipping arrive?
Can I change my delivery address?
Return request for order #3891
Emily Carter
emily@shopbright.co
Hi, I placed an order 5 days ago and haven't received any shipping confirmation. Order #8834.
Thanks for reaching out, Emily! Let me look into order #8834 right away.
Your order shipped yesterday via FedEx. You'll receive a tracking email shortly. Expected delivery is March 20.
That's great, thank you! I'll keep an eye out for that email.
The complete operating system for ecommerce
Two powerful products. One platform. Built to work together.
Connect with every customer, instantly
A shared inbox, live chat widget, and automation tools so your team can respond faster, resolve more, and build lasting customer relationships.
- Shared team inbox: all channels in one place
- Embeddable live chat widget
- AI-drafted replies and conversation summaries
- Customer profiles with full order history
- Automated routing, tagging, and assignment
- CSAT scoring and performance analytics
Take control of your inventory
Track stock levels, manage warehouses, sync with your store, and make smarter purchasing decisions, without the spreadsheets.
- Real-time stock levels across all locations
- Multi-warehouse management
- Shopify and ecommerce platform sync
- Purchase order and reorder automation
- Barcode scanning for receiving and picking
- Inventory forecasting and low-stock alerts
Everything your team needs, nothing it doesn't
ArcStack combines inbox, automation, and AI into one focused tool for ecommerce support teams.
One Inbox for Everything
Every channel in one view. Nothing missed, no tab-hopping.
Respond Faster with AI
AI writes the first draft. Your team reviews, sends, and moves on.
Know Every Customer
Order history and past messages visible the moment you open a conversation.
Automate the Repetitive
Conversations route, tag, and close themselves. Set it up once.
Reach Customers Anywhere
Chat, email, and social — handled from a single shared inbox.
Deploy a Widget Instantly
One line of code adds a branded messenger to your storefront.
Track What Matters
CSAT, response times, and volume trends — clear at a glance.
Connect Your Existing Stack
Shopify, email, and your existing tools sync automatically.
Simple, transparent pricing
Plans that scale with your team.
Essential
per seat · billed annually
Everything you need to start supporting your customers.
- 1 Team Inbox
- Live Chat Messenger
- Email Support
- Basic Conversation History
- Basic Ticket Workflows
- Knowledge Base
No credit card required · 50 messages or 7 days free
Growth
per seat · billed annually
For growing teams ready to scale their support operations.
- Everything in Essential
- Multiple Team Inboxes
- Shopify Integration
- WhatsApp Integration
- Analytics & CSAT Scores
- Round Robin Assignment
- Advanced Messenger Branding
- Priority Support
Additional integrations available for an extra fee.
Advanced
per seat · billed annually
For high-volume teams that need the full platform.
- Everything in Growth
- API Access
- ShipStation Integration
- Dedicated Onboarding Support
Additional integrations available for an extra fee.
Need something custom? Talk to us about Enterprise →