Everything your ecommerce business needs to grow
Arc Stack gives ecommerce businesses the software to launch faster, serve customers better, and operate with confidence. All in one place.
Inventory Management coming soon. Join the waitlist →
Haven't received my order yet
Order #4521 tracking issue
When does shipping arrive?
Can I change my delivery address?
Return request for order #3891
Emily Carter
emily@shopbright.co
Hi, I placed an order 5 days ago and haven't received any shipping confirmation. Order #8834.
Thanks for reaching out, Emily! Let me look into order #8834 right away.
Your order shipped yesterday via FedEx. You'll receive a tracking email shortly. Expected delivery is March 20.
That's great, thank you! I'll keep an eye out for that email.
Trusted by ecommerce businesses like yours
10k+
Conversations handled
500+
Merchants onboarded
99.9%
Platform uptime
< 1 min
Average response time
The complete operating system for ecommerce
Two powerful products. One platform. Built to work together.
Connect with every customer, instantly
A shared inbox, live chat widget, and automation tools so your team can respond faster, resolve more, and build lasting customer relationships.
- Shared team inbox: all channels in one place
- Embeddable live chat widget
- AI-drafted replies and conversation summaries
- Customer profiles with full order history
- Automated routing, tagging, and assignment
- CSAT scoring and performance analytics
Take control of your inventory
Track stock levels, manage warehouses, sync with your store, and make smarter purchasing decisions, without the spreadsheets.
- Real-time stock levels across all locations
- Multi-warehouse management
- Shopify and ecommerce platform sync
- Purchase order and reorder automation
- Barcode scanning for receiving and picking
- Inventory forecasting and low-stock alerts
Built for how ecommerce businesses actually work
Everything your support team needs, without the complexity.
Shared Team Inbox
Every conversation in one place. No more missed messages across email, chat, and social.
AI-Powered Replies
Let AI draft responses and summarize threads so your team focuses on what matters.
Customer Profiles
Every order, message, and touchpoint, unified in a single customer view.
Automated Workflows
Route, assign, and tag conversations automatically. Fewer clicks, faster resolutions.
Live Chat Widget
Embed a branded messenger on your storefront in minutes. No developer required.
Analytics & Reports
Track CSAT scores, response times, and volume trends to keep improving.
Simple, transparent pricing
Plans that scale with your team.
Essential
per seat · billed annually
Everything you need to start supporting your customers.
- 50 Inbound Messages / Month
- 1 Team Inbox
- Live Chat Messenger
- Email Support
- Basic Conversation History
- Basic Ticket Workflows
- Knowledge Base
Growth
per seat · billed annually
For growing teams ready to scale their support operations.
- Everything in Essential
- 150 Inbound Messages / Month
- Multiple Team Inboxes
- Shopify Integration
- WhatsApp Integration
- Analytics & CSAT Scores
- Round Robin Assignment
- Advanced Messenger Branding
- Priority Support
Advanced
per seat · billed annually
For high-volume teams that need the full platform.
- Everything in Growth
- 500 Inbound Messages / Month
- API Access
- ShipStation Integration
- Dedicated Onboarding Support
Need something custom? Talk to us about Enterprise →