Customer operations,
finally calm.

A unified inbox for ecommerce teams. Every customer channel in one shared queue.

ArcStack dashboard showing an inbox conversation and linked support ticket

A different shape of
customer ops tool.

ArcStack gives small teams one focused surface for customer conversations, without the feature wall or CRM bloat.

Capture

Deploy a Widget Instantly

Add a branded messenger to your site and give customers a direct path to your team, without complex setup.

Respond

One Inbox for Everything

Bring every customer message into one queue your team can filter, assign, and resolve.

Context

Know Every Customer

See past conversations and customer details beside every reply, without opening another tool.

01

Every channel arrives
in one inbox.

Bring every customer message into one shared queue your team can own, assign, and resolve together.

02

Turn any reply into
a tracked ticket.

No more copy-pasting or losing track of requests. Raise a ticket directly from any conversation and assign it to the right person so nothing slips through.

Simple, transparent pricing.

Plans that scale with your team.

Essential

$29/seat/mo

per seat · billed annually

Everything you need to start supporting your customers.

  • 1 Team Inbox
  • Live Chat Messenger
  • Email Support
  • Basic Conversation History
  • Basic Ticket Workflows
  • Knowledge Base
Join waitlist

No credit card required · 50 inbound messages

Advanced

$119/seat/mo

per seat · billed annually

For high-volume teams that need the full platform.

  • Everything in Growth
  • API Access
  • ShipStation Integration
  • Dedicated Onboarding Support
Join waitlist

Additional integrations available for an extra fee.

Need something custom? Talk to us about Enterprise

Common questions

Yes, the Essential plan includes a free trial with no credit card required. You get full platform access with up to 50 inbound messages or 7 days, whichever comes first.

Absolutely. You can upgrade, downgrade, or cancel at any time from your account settings.

Any person with login access to the ArcStack dashboard. Customers using the chat widget do not count.

Yes, annual billing saves you approximately 10% compared to monthly. The discount is applied automatically when you switch.

Launch, sell, and scale without the chaos.

Join ecommerce businesses using ArcStack to run their operations smarter.