Simple, transparent pricing
Plans that scale with your team.
Essential
per seat · billed annually
Everything you need to start supporting your customers.
- 1 Team Inbox
- Live Chat Messenger
- Email Support
- Basic Conversation History
- Basic Ticket Workflows
- Knowledge Base
No credit card required · 50 messages or 7 days free
Growth
per seat · billed annually
For growing teams ready to scale their support operations.
- Everything in Essential
- Multiple Team Inboxes
- Shopify Integration
- WhatsApp Integration
- Analytics & CSAT Scores
- Round Robin Assignment
- Advanced Messenger Branding
- Priority Support
Additional integrations available for an extra fee.
Advanced
per seat · billed annually
For high-volume teams that need the full platform.
- Everything in Growth
- API Access
- ShipStation Integration
- Dedicated Onboarding Support
Additional integrations available for an extra fee.
Need something custom? Talk to us about Enterprise →
Common questions
Compare plans in detail
Every feature across all plans, so you can pick the right fit.
| Features | Essential | Growth | Advanced |
|---|---|---|---|
| Messaging | |||
| Live Chat Messenger | |||
| Email Support Channel | |||
| WhatsApp Integration | |||
| Conversation History | 90 days | 90 days | Unlimited |
| Messenger Branding | Basic | Advanced | Advanced |
| Saved Replies | |||
| File & Image Sharing | |||
| Integrations | |||
| Shopify Integration | + Add-on | ||
| ShipStation Integration | + Add-on | + Add-on | |
| API Access | + Add-on | ||
| Webhooks | |||
| Management | |||
| Team Inboxes | 1 | Up to 3 | Unlimited |
| Round Robin Assignment | |||
| Ticket Workflows | Basic | Advanced | Advanced |
| Analytics & Reporting | |||
| CSAT Scores | |||
| Knowledge Base | |||
| Support | |||
| Community Support | |||
| Email Support | |||
| Priority Support | |||
| Dedicated Onboarding | |||
Messaging
Live Chat Messenger
Essential
Growth
Advanced
Email Support Channel
Essential
Growth
Advanced
WhatsApp Integration
Essential
Growth
Advanced
Conversation History
Essential
90 daysGrowth
90 daysAdvanced
UnlimitedMessenger Branding
Essential
BasicGrowth
AdvancedAdvanced
AdvancedSaved Replies
Essential
Growth
Advanced
File & Image Sharing
Essential
Growth
Advanced
Integrations
Shopify Integration
Essential
+ Add-onGrowth
Advanced
ShipStation Integration
Essential
+ Add-onGrowth
+ Add-onAdvanced
API Access
Essential
Growth
+ Add-onAdvanced
Webhooks
Essential
Growth
Advanced
Management
Team Inboxes
Essential
1Growth
Up to 3Advanced
UnlimitedRound Robin Assignment
Essential
Growth
Advanced
Ticket Workflows
Essential
BasicGrowth
AdvancedAdvanced
AdvancedAnalytics & Reporting
Essential
Growth
Advanced
CSAT Scores
Essential
Growth
Advanced
Knowledge Base
Essential
Growth
Advanced
Support
Community Support
Essential
Growth
Advanced
Email Support
Essential
Growth
Advanced
Priority Support
Essential
Growth
Advanced
Dedicated Onboarding
Essential
Growth
Advanced