Simple, transparent pricing.
Plans that scale with your team.
Need something custom? Talk to us about Enterprise
Common questions
Yes, the Essential plan includes a free trial with no credit card required. You get full platform access with up to 50 inbound messages or 7 days, whichever comes first.
Absolutely. You can upgrade, downgrade, or cancel at any time from your account settings.
Any person with login access to the ArcStack dashboard. Customers using the chat widget do not count.
Yes, annual billing saves you approximately 10% compared to monthly. The discount is applied automatically when you switch.
Compare plans in detail
Every feature across all plans, so you can pick the right fit.
| Features | Essential | Growth | Advanced |
|---|---|---|---|
| Messaging | |||
| Live Chat Messenger | |||
| Email Support Channel | |||
| WhatsApp Integration | |||
| Conversation History | 90 days | 90 days | Unlimited |
| Messenger Branding | Basic | Advanced | Advanced |
| Saved Replies | |||
| File & Image Sharing | |||
| Integrations | |||
| Shopify Integration | + Add-on | ||
| ShipStation Integration | + Add-on | + Add-on | |
| API Access | + Add-on | ||
| Webhooks | |||
| Management | |||
| Team Inboxes | 1 | Up to 3 | Unlimited |
| Round Robin Assignment | |||
| Ticket Workflows | Basic | Advanced | Advanced |
| Analytics & Reporting | |||
| CSAT Scores | |||
| Knowledge Base | |||
| Support | |||
| Community Support | |||
| Email Support | |||
| Priority Support | |||
| Dedicated Onboarding | |||
Messaging
Live Chat Messenger
Essential
Growth
Advanced
Email Support Channel
Essential
Growth
Advanced
WhatsApp Integration
Essential
Growth
Advanced
Conversation History
Essential
90 daysGrowth
90 daysAdvanced
UnlimitedMessenger Branding
Essential
BasicGrowth
AdvancedAdvanced
AdvancedSaved Replies
Essential
Growth
Advanced
File & Image Sharing
Essential
Growth
Advanced
Integrations
Shopify Integration
Essential
+ Add-onGrowth
Advanced
ShipStation Integration
Essential
+ Add-onGrowth
+ Add-onAdvanced
API Access
Essential
Growth
+ Add-onAdvanced
Webhooks
Essential
Growth
Advanced
Management
Team Inboxes
Essential
1Growth
Up to 3Advanced
UnlimitedRound Robin Assignment
Essential
Growth
Advanced
Ticket Workflows
Essential
BasicGrowth
AdvancedAdvanced
AdvancedAnalytics & Reporting
Essential
Growth
Advanced
CSAT Scores
Essential
Growth
Advanced
Knowledge Base
Essential
Growth
Advanced
Support
Community Support
Essential
Growth
Advanced
Email Support
Essential
Growth
Advanced
Priority Support
Essential
Growth
Advanced
Dedicated Onboarding
Essential
Growth
Advanced